To all of our loyal patients,
Patient safety and care has always been our top priority here at CDAM, however, in light of the recent developments surrounding coronavirus (COVID-19), we wanted to provide you with an update. Our office is taking all the necessary precautions to stay safe and continue serving our patients during these uncertain times.
In accordance with IL state regulations, we are implementing a universal masking policy. All of our staff have been wearing masks and PPE, however, we are asking all patients to come wearing masks (or one will be provided to them on arrival). We are also continuing to screen all patients for exposures and infectious symptoms. All rooms are being fully sterilized between patients.
Virtual Waiting Rooms
We’d also like to offer a virtual waiting room to our patients. Before your appointment, please call upon arrival and we will let you know as soon as there is an exam room ready so you do not need to sit in the waiting room at any point.
Patients with upcoming appointments
If you have traveled internationally, traveled on any cruise ship, have been exposed to someone with COVID-19 in the last 14 days, or if you are experiencing any of the symptoms listed below, we MUST reschedule your appointment for a future date.
- Shortness of breath
- Body aches
Please call the office at 312-380-6747 and our staff will reschedule your appointment. We will be screening every patient at check-in to identify and limit potential exposure to COVID-19 in our clinics.
A note to our higher-risk patients
As the virus continues to spread, we want to protect and safeguard our most vulnerable patients – the elderly, people with serious chronic medical conditions like heart disease, diabetes, and lung disease. This includes patients with cancer, organ transplant, immune deficiency, and those on some medications that suppress their immune systems.
Elderly and higher-risk patients should consider changing any routine, non-urgent visits to a later date.
Potential disruptions to our regular schedule
Depending on city and statewide trends with COVID-19, as well as new and evolving government restrictions, our office may need to reduce hours, or even temporarily close. We will continue to reach out to all of our patients by phone 24 hours prior to their appointments to reconfirm, and will notify you if it is necessary for us to reschedule your appointment.
Protecting yourself and your family
As you touch people, surfaces and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose or mouth.
Although there is no vaccine available to prevent infection with the new coronavirus, you can take steps to reduce your risk of infection. CDC and WHO recommend following the standard precautions for avoiding respiratory viruses:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick, and avoid going to work, school, or any public areas.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
If you have any questions regarding your appointment or our precautionary measures, please do not hesitate to give us a call at 312-380-6747. We hope you all stay safe and healthy.
Dr. Cavanaugh & Dr. Kalimullah
Carolyn, Jennifer, and Juan